So, now things are a bit more settled, and I have a chance to update while on the Never Ending Conference Call, the sequel.
So, rolling things back to 1 PM Tuesday, I'd packed up my computer about 1:17 PM to head home and get some sleep after the fun I'd had with the power outage. I get home, and fall into blissful sleep. For about an hour, as I have to get up for the 4 PM conference call.
So I log in, and check my work email, and find that my 4 PM conference call was moved until Thursday. The message with this news was time stamped at 1:20 PM. Bah.
By that time I couldn't fall back asleep, so I went to the grocery store, grabbed some cough drops and hard candies to keep from hacking up a lung. The rest of the afternoon was pretty uneventful, except for the crazy ending to the Cubs game that night.
At about 8:30 AM yesterday, I get the 911 page to call some guy about the network being down; I'm on the duty pager this week, so I get to field these things. I was heading out to the corporate site for a four hour meeting on metrics or quality or some such thing, so I asked S if she could deal with it. Turns out our WAN router flipped out and keeled over. So, we rebooted it, as this generally fixes thing. It didn't, as pretty soon the router was flat on its back again, and I get a page informing me that the WEP servers have been infected with the Code Red virus, and they're working on shutting them down. Talk about fun.
Then my pager just starts going off like crazy, including one from my boss asking me to join this conference call on this issue. I'm in the car, heading to the other site, so I reach for my cell phone.
It is, of course, dead. Why? Because when I went home early, that took away from the usual routing of charging-the-phone-while-at-work.
So, I get to Corporate about 10 minutes later, about 9:20. I snag a conference room across from the one I'm supposed to be meeting in, just for the use of the phone, and get on the call to listen to a whole bunch of IT people freak out.
If you've never been on the phone with a bunch of stressed out IT people -- other than the Help Desk -- it's an interesting situation; one ripe for some thesis by psychologists.
When it gets to be about 5 minutes to 10, I realize that there's just no way I'm going to be able to attend this Quality or whatever time suck vortex of a meeting, and go across the hall to let the meeting coordinator know that no one is going to be attending this meeting, as most of them are IT folks dealing with the Code Red stuff. The coordinator, being a high level director type, looks clueless when I mention Code Red. I'm not surprised.
2 minutes after I get back to the conference room, just as I'm about to rejoin the Never Ending Conference Call (NECC from here on), someone knocks on the door. "You've got the conference room at 10?" The lady says yes, and I say Okay, and as I'm packing up to leave, explain that I'm from AH, and just needed a phone to deal with this Code Red stuff. She says "Oh, well, you can use my office!" Cool, that works. She shows me where her office is -- and it's a real live hard walled office, pretty sparse in the Corporate Sea of Cubicles; she must have been pretty important -- and I plunk down, use her phone and borrow her ethernet connection.
This is kind of amusing, as now people are walking by her office peeking in and I'm getting funny looks. They're either "Man, you have balls to squat in someone's office" or "What VP did they put in here this time" looks. It's one source of amusement.
But, it's just too frustrating to be at Corporate, as I can't access anything at my site remotely, due to the WAN router still freaking out. So, I head back to AH to get a local connection and to deal with all the frantic phone calls so we can get work done.
What basically happens from there is that I round up the troops -- the move install people the NT adminstrators, and the Desktop support guys, and send them out with a list of IP addresses and what port they're connected on a switch, and send them off to a) fix the machine or b) turn the machine off or c) yank their network connection so we can work again.
Then I sit on more conference calls. Did you know if you sit on a conference call for 5 hours or more, it kicks you off? Now you do.
Finally, about 7 PM, I get a letter sent off to the entirety of the AH campus, telling them how to actually get to the website (as we blocked port 80 to keep the router from freaking out) that has all the Code Red information, and went home.
Well, not really home -- I went over to play Magic for a few hours, and got decked. Alas, alack. I was playing with a pre-made, but now I realize I left my real decks at MJ's house. Bah.
But I'm glad I'm not a manager. I skipped the 8 pm, 10 pm, 12 am, 1 am, 2 am, 6 am, and 8 am conference calls, and slept; all those higher ups didn't.
Of course they made some really goofy decisions at that hour of the morning, but we're dealing with it.
I am, however, afraid to check my voicemail, after being on the phone non-stop for 8 hours yesterday.